Frequently Asked Questions

Got a question? We are here to help.

  • What are your business hours?

    Our facility is open M-F 8:30 am - 8:30 pm

    On Saturdays and Sundays we are open 8:30-5:30.

  • How do I renew my child's class?

    Simply log into the customer portal to sign up for each session. 

  • Can I get a full refund?

    Please call us at 845-651-1000 and speak to our Customer Service Manager.

  • How do I schedule an evaluation for my child?

    You can speak to your instructor or our Customer Service Manager about scheduling a one-on-one evaulation with one of our knowledgable staff members.

  • Can my child do a Private Lesson with a Staff Member?

    Absolutely!! Chat with your instructor or the instructor you want one-on-one time with. You can work together to schedule a day and time at our front desk.

  • Do you offer Trial Classes?

    We offer Trail Classes at no charge! Call our front desk at 845-651-1000 to schedule one. 

  • What Should my Chid wear to class?

    All athletes attending a gymnastics, ninja, cheer or tumbling class should wear tight fitting athletic wear. Leotards are recommended, but not required. Athletes should have their hair pulled back securely. No mid drift baring tops or crop tops, jewelry, skirts, socks or shoes.

    Ninjas should always wear SNEAKERS to class. Ninjas can not take class in flip flops, crocks, uggs, or slides. 

  • Do you allow Make Ups?

    Yes! We graciously offer 2 make ups per session. These must be scheduled in advance in a class that has space. 

Have More Questions?

We’d love to hear from you. Choose the most convenient method and we’ll get back to you as soon as we can.

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